Live / Casino
This policy explains exactly what personal information ph90ph collects when you use your account, how we store it, and what choices you have over it. Availability of our services depends on local law and is accessible only in eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and account credentials. When you connect a payment method such as GCash, Maya or PESONet, the transaction reference data associated with that linked wallet is recorded on our side solely to reconcile deposits and withdrawals against your account balance. We do not store your full GCash or Maya wallet PIN or login credentials; those remain entirely within the respective payment provider's environment. We also collect device and session data — the type of device you used, your browser session identifier and the pages you visited within our site — to maintain account security and detect unusual access patterns. This data is retained only for as long as it is needed to operate your account and meet any applicable legal obligation in the jurisdiction where service is permitted. We do not sell or rent your personal data to third parties for marketing. Where we engage a third-party service provider to process data on our behalf, that provider is bound by the same data-handling obligations described here. If you have questions about a specific data category — for example, which wallet reference numbers we hold tied to your account — you can raise it directly through our support channel.
Transaction reference data from GCash deposits and withdrawals is recorded against your account for reconciliation only.
Maya wallet references are stored solely to match payment events to your balance; we never hold your Maya login credentials.
PESONet transfer records are kept in your transaction history and are accessible from your account dashboard after login.
This policy applies to all interactions with ph90ph's own platform — your account, your session activity and the payment rails we operate directly. It does not extend to third-party services you connect to or navigate away from within the platform. Knowing where the boundary sits helps you understand which entity is responsible for each part of your data.
All data collected when you log in, update your profile or adjust account settings falls within this policy. This includes your registered email, password hash and any account-level preferences you set.
Deposit and withdrawal records processed through GCash, Maya and PESONet are covered here. The payment provider's own privacy terms govern the data on their side of the transaction.
Your browsing activity within ph90ph — game pages visited, session duration, in-session events — is captured in server logs under this policy and used only for account security and service improvement.
External links, game studio environments and wallet provider interfaces operate under their own privacy policies. Once you leave our domain, this policy does not apply and we have no control over data collected there.
You have concrete actions available to you under this policy, and none of them require a formal legal process to start. The most direct route is your account dashboard — after login, your registered details and linked payment references are visible there, and you can update contact information or request a correction through the account settings page. If you believe a record is inaccurate, the process is straightforward: locate the relevant field in your account, check what is shown, and submit a correction request through the support channel if the field is not directly editable. For data that you cannot change yourself — such as historical transaction records tied to past GCash or Maya transfers — you can request a review by contacting our support team directly. We aim to respond to data queries in an orderly manner and will confirm receipt of your request before providing a resolution. If you want to understand what specific data categories we hold about you, start by checking your account dashboard; what is shown there reflects your current stored profile.
Log in and open your account dashboard. Your registered profile, linked payment references and session history are displayed there for your review.
Editable fields can be updated directly in account settings. For fields that are locked — such as your registered email — raise a correction request through support.
If you are unsure what we hold about you, send a written query through our support contact path. We will confirm what data categories exist for your account.
For any data matter that the account dashboard does not resolve — deletion requests, linked wallet references, or access disputes — contact our support team directly using the details in the Support section below.
If you have a question specifically about this privacy policy — what data we hold, how to correct it or how to request its removal — use any of the contact routes below. Our support team handles data queries alongside account and payment questions, so you do not need a separate channel.
The live chat widget is accessible from any page on ph90ph after you are logged in. Use it to raise a data question or request a correction in real time.
Send a written data request to our support email address shown in your account help section. Written requests create a record and are the recommended path for correction or deletion queries.
The Help Centre linked from your account dashboard contains filed answers to common privacy and data questions. Check there first before raising a new support ticket.
Protecting the personal data tied to your account is an operational responsibility, not just a policy statement. We apply access controls so that only the account systems and personnel who need your data to operate and secure your account can reach it. Cookies on our site are used for session management and security purposes; you can review your browser's cookie settings to manage them, though disabling session cookies will affect your ability to stay logged in.
We use session cookies to keep your account secure while you are logged in. Analytical cookies help us understand how account pages are used. Cookie preferences can be managed in your browser settings at any time.
Access to your account data is protected by your login credentials. Unusual login attempts trigger account-level alerts. We recommend reviewing your account security settings after any password reset.
We retain your personal data for as long as your account is active and for any period required by applicable law in regions where we operate. Once your account is closed, data is removed or anonymised in line with our retention schedule.
When this policy changes in a material way, we will post the updated version on this page. The current version is always the one shown here. Continued use of your account after a posted update means you have seen the revised terms.
These are the questions we receive most often about how this policy works in practice. If yours is not listed here, the support contact paths above are the right next step.
We collect the details you enter at registration — your name, email address and account credentials. Once you link a payment method such as GCash or Maya, we record the transaction reference data needed to reconcile your deposits and withdrawals. We do not store your wallet PIN or payment-provider login details.
Yes. After logging in, your account dashboard shows your registered profile, linked payment references and transaction history. If you need a fuller breakdown of stored data categories, send a written request through our support email. We will confirm what records exist for your account.
Many fields — such as your contact number or display name — can be edited directly in account settings. For locked fields like your registered email, raise a correction request through live chat or email support. We will verify your identity through your existing login before making any change.
We do not sell or rent your personal data for marketing. Where a third-party provider processes data on our behalf — for example, a payment processor handling a PESONet transfer — that provider operates under contractual data-handling obligations consistent with this policy. Game studio environments you access operate under their own separate terms.
We retain data for as long as your account is active and for any period required under applicable law in regions where service is permitted. After account closure, personal data is removed or anonymised according to our retention schedule. Transaction records tied to GCash, Maya or PESONet may be retained longer where a legal obligation applies.
Send a deletion request to our support email address, which is listed in the Help Centre section of your account. Include your registered email in the request. We will confirm receipt, verify your identity and advise you on the timeline and any data categories that must be retained under applicable law before the rest is removed.